Tesoro Senior Benefits Coordinator in San Antonio, Texas

Requisition ID: 74003

Key Responsibilities

  • SUMMARY*

Provides assistance with the administration of the Company’s Health & Welfare and Wellness/Work Life benefit plans, programs, policies and services. Accurately completes transactions related to benefit programs in a timely manner. Assists in the coordination, implementation and communication of Employee Benefits in addition to providing administrative support to Corporate Benefits Department staff.

  1. Assists in the day-to-day administration of benefit plans, programs, policies and services, including but not limited to:
  • Qualified Medical Child Support Orders Administration;

  • PPACA Marketplace Notices

  • Health & Welfare Benefit eligibility reconciliation and premium payments;

  • Insurance Claims;

  • Fitness Center & Weight Watchers reimbursements;

    • EDUCATION*al Assistance reimbursements;
  • Routine report generation and distribution;

  • Routine Benefit/Wellness communications.

  1. Responds to benefit inquiries, requests and issues from internal, external clients and those escalated to Corporate Benefits from the Tesoro Benefits Center. Interviews callers and provides relevant and timely information based on inquiries/call content. Makes appropriate referrals as necessary. Develops and executes solutions and/or assists in the resolution of employee problems related to benefit plans, programs, policies and services.

  2. Assists in the development, documentation and communication of benefit information and administrative processes.

  3. Assists in the initial and ongoing training of the Tesoro Benefit Center staff with regard to benefit program content, including benefit provision changes, legislative changes, process changes, etc.

  4. Files benefits-related materials and creates Benefit Folders as needed.

  5. Provides additional clerical/administrative support for Corporate Benefits staff.

  • EDUCATION*

  • High School diploma or equivalent required

Experience

  • Customer service skills (highly developed interpersonal skills, strong customer service ethic).

  • Ability to identify and analyze problems, provide timely solutions and communicate results.

  • Active listening skills and ability to proactively solve problems using established guidelines and procedures.

  • Computer skills to include SAP, MS Office (Outlook, Excel, Word, PowerPoint).

  • Problem solving skills.

  • Proven ability to work in a team environment.

  • Must maintain confidentiality of data.

  • Data Entry proficiency (alpha/numeric).

  • Attentiveness to accuracy and ability to comply with specific policies, procedures and regulations.

  • Must be flexible, organized, and able to multi-task and prioritize work under own initiative to meet deadlines and commitments.

Andeavor, formerly Tesoro, is a premier refining, marketing and logistics company in the western United States. Our Company operates 10 refineries with a combined capacity of approximately 1.2 million barrels per day, an extensive logistics network, and a retail-marketing system that includes approximately 3,000 retail stations marketed under multiple well-known fuel brands. We employ more than 13,000 talented people.

Our strength lies in our investment in employees and in their future. We measure success not only by the products we bring to our customers, or the financial results we deliver to our shareholders, but also by remaining true to our core values of safety and environmental stewardship, respect and integrity.

Discover your strengths and invest in your future by applying today.

Employees must be able to perform the essential functions of the job with or without reasonable accommodation.

Equal Opportunity Employer: Vet / Disability

Posting Notes: || San Antonio || Texas || United States (US) || None || |--None-- || 78259 ||

If you require a reasonable accommodation for any part of the application process, please contact the Tesoro HR Department at TalentAcquisition@tsocorp.com. Note that we review resumes and applications only for posted positions.An Equal Opportunity EmployerTesoro will take the necessary action to ensure that applicants are treated without regard to their race, color, religion, sex, age, disability status, national origin, sexual orientation, genetic information, gender identity, protected veteran status or other protected status under applicable employment law.